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Tag Archives: crisis communication
Pepsi, United, and Sean Spicer in a race to see who can be worst at PR
UPDATE: Special new United nasty message to full fare first class passenger. Presented with little further commentary, tweets explaining why Pepsi, United Airlines, and the Trump administration have had a bad week in communicating with their publics: It started with Pepsi and … Continue reading
Posted in Chapter 13
Tagged bad week, crisis communication, pepsi, public relations, Sean Spicer, twitter, united
1 Comment
NFL & Sponsor Trouble – Part 2
Another day, another look at the National Football League’s violence against women and children crisis: Minnesota Vikings initially reinstate Peterson, then ban him from all team activities According to the Washington Post, the Vikings have banned Adrian Peterson from participating … Continue reading
Posted in Chapter 12, Chapter 14
Tagged crisis communication, ethics, NFL Sponsors, public relations
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When the sponsors get involved, you know the NFL is in trouble
If you’ve been paying any attention to sports news for the last couple of weeks, you know that the NFL has a crisis on its hands. A crisis of star players who have been caught committing a range of violent … Continue reading
Posted in Chapter 12, Chapter 14
Tagged crisis communication, ethics, NFL Sponsors, public relations
Comments Off on When the sponsors get involved, you know the NFL is in trouble
Questions Worth Asking (Maybe)
What are the six types of Twitter communities? And which are the most toxic? Would you be surprised if it were the political ones? Nah, me neither. This is from The Fix blog at the WaPo, but you can read … Continue reading
Posted in Chapter 10, Chapter 12, Chapter 15, Chapter 3, Chapter 8, Diabetes
Tagged Because I can, crisis communication, diabetes, global media, media business, movies, public relations, questions, streaming video, twitter
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Media Lessons for the Clueless
It’s almost New Year’s, and that means it’s time to look back at the year that was, to look forward to the year that will be, and to be thankful you didn’t do something utterly clueless through the media. That … Continue reading
Posted in Chapter 12
Tagged crisis communication, public relations, Secret 2, Truth 2, twitter
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Link Ch. 12 – Principles of Crisis Communication from Burson Marsteller
Perhaps no public relations agency has more of a reputation for dealing with crisis communication than Burson-Marsteller. Here’s a link to what the firm calls the Ten Principles of the New Crisis Communications.
Posted in Book Link, Chapter 12
Tagged crisis communication, public relations
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Link Ch. 12 – Exxon Valdez and Deepwater Horizon BP PR Disasters
Oil giants Exxon and BP have both had oil spill disasters that have proved to be ongoing public relations problems for both companies as well. Here are a pair of articles from the New York Times that analyze how the … Continue reading
Posted in Book Link, Chapter 12
Tagged BP, crisis communication, Exxon, oil spills, public relations
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