Tag Archives: united

And now you know… the rest of the story

Followup to several stories we’ve been talking about here: No Kidding! United dragging report: “Our review shows that many things went wrong that day.”  United had a terrible few days a couple of weeks ago when they ended up having airport … Continue reading

Posted in Chapter 12, Chapter 6, Chapter 9, Uncategorized | Tagged , , , | Leave a comment

Pepsi, United, and Sean Spicer in a race to see who can be worst at PR

UPDATE: Special new United nasty message to full fare first class passenger. Presented with little further commentary, tweets explaining why Pepsi, United Airlines, and the Trump administration have had a bad week in communicating with their publics: It started with Pepsi and … Continue reading

Posted in Chapter 13 | Tagged , , , , , , | 1 Comment